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Privacy and Cookies Policy

Last updated: November 2025

1. Introduction

Welcome to Auto Door Fix.
We respect your privacy and are committed to protecting your personal data. This Privacy and Cookies Policy explains how we collect, use, and safeguard your information when you visit our website or contact us for our services.

By using our website, you agree to the terms of this policy.

2. Who We Are

Auto Door Fix (“we”, “our”, “us”) provides automatic door repair and maintenance services across the UK.

Contact details:

  • Company name: Auto Door Fix

  • Email: info@autodoorfix.co.uk

  • Phone: 07933 542 834

  • Address: UK

If you have any questions about this policy or your data, please contact us using the details above.

3. What Data We Collect

We may collect and process the following information:

a. Personal Data

  • Name

  • Email address

  • Phone number

  • Business or property address

  • Any details provided through our contact form or quote requests

b. Technical Data

  • IP address

  • Browser type and version

  • Time zone setting and location

  • Device information

  • How you use our website (pages visited, time spent, etc.)

4. How We Use Your Data

We use your personal data to:

  • Respond to your enquiries or service requests

  • Provide quotations and deliver services

  • Manage appointments and communication

  • Improve our website and services

  • Meet legal and regulatory obligations

We only collect data necessary for legitimate business purposes and never sell or share your data for marketing purposes without consent.

5. How We Store and Protect Your Data

We take data security seriously and have appropriate technical and organisational measures in place to prevent unauthorised access, loss, or misuse of your personal information.

Your data is stored securely and only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

6. Your Rights

Under UK GDPR, you have the following rights:

  • The right to access the personal data we hold about you

  • The right to request correction of inaccurate data

  • The right to request deletion of your data (“right to be forgotten”)

  • The right to object to processing or restrict how we use your data

  • The right to data portability

If you wish to exercise any of these rights, please contact us at info@autodoorfix.co.uk.

7. Cookies Policy

a. What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us provide a better browsing experience and allow certain features to function properly.

b. Types of Cookies We Use:

  • Essential cookies: Required for the operation of the site.

  • Analytical cookies: Help us understand how visitors use our website.

  • Functional cookies: Allow us to remember preferences and improve your experience.

c. Managing Cookies:

When you visit our site, you will be asked to accept or decline cookies. You can also control or delete cookies through your browser settings at any time. Please note that disabling certain cookies may affect how the website functions.

8. Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before submitting any personal data.

9. Updates to This Policy

We may update this Privacy and Cookies Policy occasionally to reflect changes in legislation or business practices. Any updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions, concerns, or complaints about how we handle your data, please contact:
Email: info@autodoorfix.co.uk
Phone: 07933 542 834